Terms and Conditions for Rybal Ltd. trading as Johnsfort Ireland At Your Leisure
Terms and Conditions
Flexibility & Fairness For You
Trusting your tour guide is so important. Rest assured, you can count on us for fairness, flexible booking terms and all the help you need to make an informed decision.
Our deposit of 25% applies no matter which tour you choose.
After booking, we’ll be here for you. If your travel plans change, we can advise you on alternatives.
By Telephone:
- ☎️ From Anywhere: +353 86 3733644
- +353 86 8786194
Terms Used
a) The ‘client’ is the person or persons who has/have made a confirmed booking with Johnsfort- Ireland at Your Leisure and is therefore considered to be the lead guest. All correspondence should be between Ireland At Your Leisure and the lead guest.
c) Your statutory rights are not affected by the within Terms and Conditions.
Tour Booking Terms & Conditions
- A flat-rate deposit of 25% of the total quoted price secures your tour.
- No upfront cost to hold your tour place for 7 days while you make your decision.
- Final payment is not required until 6 weeks prior to your departure date.
- Tour balance payments can be made in bitesize chunks to help spread the cost.
- Make one change to your booking in tour or tour date free of charge, subject to availability. Further changes will incur an administration charge of €100. All changes must be made at least 60 days prior to departure date.
- Should it not be possible to travel due to travel restrictions in Ireland or in your country due to COVID-19 at the time of travel, deferment to a later travel date will be offered in lieu of a refund. Subject to availability. Full refunds may be available upon request.
- If, due to travel restrictions we are forced to cancel your tour, Ireland at Your Leisure will offer alternative travel arrangements or a flexible gift card to all guests booked onto the tour or a full refund of the tour price. In these circumstances, no incidental or consequential expenses will be paid by Ireland at Your Leisure.
- All other reasons for cancellation by a client will be subject to our regular terms and conditions listed here.
Booking Acceptance
1.1 A booking is accepted by Ireland at Your Leisure, only when we, or our agent have either received a 25% deposit and confirmed your booking by email if your booking is made more than 30 days in advance of your tour departure or when we have received payment in full and confirmed your booking by email if your booking is made less than 30 days before your tour departure. No confirmation will be issued until full payment has been received.
1.2 On receipt of payment as detailed above, subject to availability and at our discretion, Ireland at Your Leisure will reserve your tour. A contract is only made between the client and Ireland at Your Leisure upon the confirmation of your booking and our communication thereof to either you or your travel agent.
Insurance
Ireland at Your Leisure strongly recommends that client’s purchase comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal luggage, money and public liability, before you travel. Clients should ensure that any activities undertaken during the tour are covered by their travel insurance policy. Please note that some activities may require specific insurance and it is a matter for the client to ascertain this position with their insurer before partaking in any activity. Please ensure your policy covers hotel and other travel expenses in the event of a positive COVID-19 test result while on tour. Ireland at Your Leisure reserves the right to refuse admission to a passenger unless the client has arranged appropriate insurance. Ireland at Your Leisure accepts no responsibility for loss or personal damage to personal belongings or liability for personal injury/death.
Cancellation
3.1 Cancellation of a client’s booking must be notified in writing to Ireland at Your Leisure. Cancellation charges are calculated on the day when written notification is received by Ireland at Your Leisure. The table below shows the number of days before departure dates that Ireland at Your Leisure receives written confirmation of cancellation, including any surcharges that will be imposed on the client as a corresponding cancellation charge. Please note that in addition to the tour fare cancellation charges set out below, the client may also incur cancellation fees in respect of any third party suppliers booked by the client in association with a Ireland at Your Leisure tour.
| Notification Period | Standard Terms |
| 30 Days Or More | Deposit is non-refundable. Balance payment is refundable. |
| 30 Days Or Less | Deposit and balance payment are both non-refundable. |
3.2 Once the tour has started, no refunds will be made under any circumstances for any unused sectors or sections.
3.3 If the reason for the client’s cancellation is covered by the client’s insurance policy, the client may be able to make a claim under that policy, this is entirely a matter between the client and their insurer.
3.4 If the client wishes to change to an alternative tour or departure date, this must be done with a minimum of 30 days’ notice and is subject to availability.
3.5 Any charges or non-refundable deposits which have been paid to third party suppliers are payable by the client in the above circumstances.
Reservations
4.1 It is the full responsibility of the client to check the accuracy of the dates booked upon receipt of their confirmation.
Changes by Us
5.1 Any increase in price will be notified to Ireland at Your Leisure Agents, and on our website. We will endeavour to remove all out-of-date promotional material.
5.2 Ireland at Your Leisure reserves the right to reduce the price of any of our tours. The final price applicable will be confirmed to the client before the client makes a booking.
5.3 Ireland at Your Leisure itineraries are deliberately flexible and if possible, the requirements of individual groups and clients will be facilitated. Ireland at Your Leisure reserves the right to vary, modify or cancel any itinerary, either partly or wholly. Itineraries published are sample itineraries only and may be amended without notice. Ireland at Your Leisure also reserves the right to use alternative vehicles to those advertised on our website.
5.4 In the event of a tour cancellation by Ireland at Your Leisure, Ireland at Your Leisure will offer a full refund of the tour price only, less any non-refundable elements, or alternative travel arrangements to all clients booked onto the tour. In these circumstances, no incidental or consequential expenses will be paid by Ireland at Your Leisure.
5.5 If access to any county/country or area is prohibited for reasons beyond Ireland at Your Leisure control the client will be entitled to a refund only if Ireland at Your Leisure cannot offer substitute services of an equivalent standard. The amount of the refund will be calculated pro-rata based on the total number of tour days and the number of tour days already travelled.
Confirmations
6.1 Confirmation can only be used by the client to whom the ticket was issued; no other person can use the confirmation in any circumstances.
6.2 The confirmation must be produced at any time at the request of a Ireland at Your Leisure, and the client may also be asked to produce valid photo identification.
Travelling
7.1 The client must observe the laws and regulations of the countries visited, including customs and foreign exchange restrictions. If the client does not, they may be asked to surrender their tour which may be cancelled without refund.
7.2 In the interest of safety there may be times when Ireland at Your Leisure has to make a decision. It is a condition of booking that the client must comply with the authority and decisions of the appointed tour guide. If the client does not comply with the guide and/or acts in a way that the guide believes to be dangerous to themselves, the guide, or members of the public or behaves inappropriately, Ireland At Your Leisure reserves the right to end the tour.
Tour Details and Conditions
8.1 Ireland At Your Leisure assumes no responsibility for any medical care provided to you. You agree to assume all costs of medical care and related transportation that are provided to you during the tour.
8.2 The client is responsible for all travel arrangements and costs to/from the point of commencement/conclusion of the tour. Ireland At Your Leisure do not provide meals and admissions to attractions and activities must be paid for by the client.
8.3 It is the responsibility of the client to ensure they have a valid passport and all visas, permits and certificates required for your selected tour, as well as any vaccinations and to comply with all applicable laws.
8.4 The client agrees that Ireland at Your Leisure may take photographs and films of the client while on the tour and that these may be used on our website and/or advertising without obtaining further consent or payment in respect of such photographs or films. From time-to-time Ireland at Your Leisure engages in promotional /advertising activity with reputable agencies such as Failte, Tourism Ireland, Travel Agents and Tour Operators to promote Ireland at Your Leisure and Ireland. The client agrees that Ireland at Your Leisure may use photographs and films taken on tour in promotional /advertising activity with Failte, Tourism Ireland, Travel Agents and Tour Operators.
8.5 Should the client have a complaint in respect of the tour, they should inform their tour guide during the course of the tour. If the matter cannot be resolved after the representative’s best endeavours to do so during the tour, the client’s complaint should be made in writing within 28 days thereof so that it can be investigated. Any claims made after the 28 days period will not be considered by Ireland at Your Leisure. If the client chooses to write to Ireland at Your Leisure via the Internet, please include a home address to reply to in writing. Please note that if you attempt to address a situation on your own without using this notice procedure, you assume responsibility for any added costs you may incur and forfeit any potential refunds.
8.6 The contract and all matters arising in respect hereof shall be subject to Irish law and the jurisdiction of the Irish Courts, unless we agree otherwise in writing.
8.7 If any provision of these terms and conditions is held invalid or unenforceable by any court of competent jurisdiction, that provision shall be deemed to be re-written to give effect to the same purpose within the permitted limits of the law. The validity and enforceability of the other provisions shall not be affected.
8.8 If the client is unsuccessful in any legal action instituted against us, the client agrees to pay all our costs, including, but not limited to, legal costs.
8.9 Lead clients must be aged 18 years and over but Ireland at Your Leisure may, at its absolute discretion, and in exceptional circumstances, give confirmation of acceptance of a person outside this age restriction, subject to the signing of a waiver on behalf of the client by a parent or guardian and any other conditions that Ireland at Your Leisure may deem appropriate.
8.10 You agree that the sole remedy for any default by Ireland At Your Leisure arising under this agreement shall be the return of the paid tour cost. To the maximum extent permitted under applicable law, Ireland At Your Leisure shall not be liable for any special, consequential, indirect, incidental or other damages arising out of or in any way connected to this agreement, including lost profits, whether such damages arise in contract, negligence, tort, under statute, in equity, at law or otherwise, even if Ireland At Your Leisure has been advised of the possibility of such damages. You expressly waive any right you may have to recover such damages.
8.11 Pets are not allowed on Ireland at Your Leisure tours. If you need to bring a service dog, Ireland at Your Leisure must be notified before you book your tour. Ireland at Your Leisure may not be able to accommodate this request.
Weather Conditions & Force Majeure
9.1 The client accepts that certain activities and aspects of Ireland at Your Leisure tours are weather dependent and that under no circumstances can Ireland at Your Leisure be held responsible for weather conditions.
Ireland at Your Leisure will not be deemed in breach of these terms and conditions or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under these terms and conditions to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means any circumstances beyond the reasonable control of Ireland at Your Leisure, including without limitation acts of God, pandemics, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, volcanic ash clouds and unforeseen circumstances.
If Ireland at Your Leisure and/or any of its Suppliers are affected by Force Majeure, they shall be entitled to, and may in their sole discretion, vary or cancel any itinerary or arrangement in relation to the tour. Regarding civil unrest, once Ireland at Your Leisure has investigated the prevailing situation, as it deems fit, it shall remain in Ireland at Your Leisure sole and absolute discretion whether to commence or proceed with a tour.
In the event that a tour has to be cancelled due to Force Majeure then the client will be offered an alternative tour at no extra cost. If this is not possible then the cancellation policy at paragraph 3 above will be applied.
Baggage/Luggage
10.1 Ireland At Your Leisure must be notified of any oversized or exceptional items of luggage such as mobility scooters, musical instruments, golf clubs etc. Some items may be too large for our vehicle so we must be advised in advance.
No Smoking Policy
11.1 Ireland at Your Leisure operates a no-smoking policy in vehicle and accommodation.
Gift Cards
12.1 Your Gift Card can be used in part or in full to book a Ireland at Your Leisure tour. However, all bookings are subject to availability. Ireland at Your Leisure main terms and conditions also apply.
12.2 More than one Gift Card can be redeemed against a tour.
12.3 Please contact us directly to redeem your Gift Card as this service is not currently available online.
12.4 Please quote the reference number on the Gift Card when redeeming your Gift Card.
12.5 This Gift Card is intended solely for the use of the named holder or a designated third party. Please get in touch to let us know of any name change, quoting the card reference number.
12.6 This Gift Card may not be exchanged for cash and is non-transferable (unless advised) or refundable.
12.7 There is no expiry date on our Gift Cards.
General
13.1 The booking conditions detailed herein together with the Waiver of Liability contain the entire contract between the client and Ireland at Your Leisure. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation. This contract may only be varied in writing by a duly authorised Director of Ireland at Your Leisure.
13.2 The client’s contract is with Ireland at Your Leisure as the tour operating company. At any time and at Ireland at Your Leisure discretion, we may nominate to the client in writing any other company or person to have the benefit of some or all of those provisions of this contract, which Ireland at Your Leisure may then specify, as if the client had agreed the provisions directly with that company or person in the first place as well as agreeing them with Ireland at Your Leisure. Ireland at Your Leisure may, at its complete discretion assign all or any rights and liabilities arising under or by virtue of this or any other contract with the client.
13.3 All bookings with carriers and other service providers (including but not limited to providers of accommodation, activities and food) are subject to the terms and conditions and limitations of liability imposed by those carriers and other service providers. Please note that some of these limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. Whilst Ireland at Your Leisure cannot accept any responsibility for any loss as a result of such actions or as a result of any act of omission of any such third parties, Ireland at Your Leisure will give every assistance to the client in helping to resolve any reasonable dispute.
13.5 Some activity arrangements referred to on our website are provided independently by third party activity and outdoor pursuits providers. Such arrangements are subject to the terms and conditions and limitations of liability imposed by those providers and as such any contracts are undertaken directly between you and the third-party activity and outdoor pursuits provider. All such arrangements are made independently of Ireland at Your Leisure, regardless of any help and assistance which Ireland at Your Leisure may provide in securing such arrangements.
13.6 Please note that no airline, carrier or third-party service provider depicted or recommended on our website, by virtue of their endorsement of our website, represents themselves either as contracting with or having any legal relationship with Ireland at Your Leisure.
Validity
14.1 These terms and conditions are valid for all reservations made through 2024, 2025 and 2026.
Updating of Terms and Conditions
15.1 Ireland at Your Leisure reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.
15.2 These terms and conditions were most recently changed on October 14th 2024.
15.3 All tour bookings are bound by the terms and conditions in effect at time of booking.
Farm Stay Terms and Conditions
Terms & Conditions for Marianne Cottage & Bartholomew’s Loft at Johnsfort House.
The Contract for a short-term holiday rental will be between the owners of
Johnsfort House (referred to as “us” or “we”) and the person making
the booking and all members of the holiday party (referred to as “you”, “your”,
“guests”) under the following booking conditions. The Contract will be subject
to these booking conditions, and must be complied with. The person whose
name is on the booking form (referred to as the “Responsible Person”) agrees
to take full responsibility for ensuring that all the following Terms and
Conditions are adhered to by all members of the party. The Responsible Person
must personally stay at the accommodation throughout the holiday and be at
least 18 years of age at the time of booking. The names, ages and contact
details of all members of the party must be shared with the Owners (subject to
data protection policy which you can find here ****).
When you submit a booking via our online reservation system you will receive
an automatically generated booking summary by email to the email address
you provide in the booking form. This does not form a contract between us. A
contract shall only arise when your booking is subsequently confirmed by post
or email and upon receipt of a deposit of 30% of your booking total.
I.Payment
Bookings may be placed by phone, email and directly through our on line
booking system but will only be confirmed on receipt of the deposit of 30% of
the holiday cost (to the nearest Euro). Until this point a booking is provisional
and will be held for a maximum of 7 days. If no deposit has been received by
this time we reserve the right to cancel the booking. Your contract with us only
comes in to force once a deposit payment has been taken and the funds have
cleared.
The balance of the rental will be due for payment 42 days before the arrival
date; you will be sent email notification that the balance is due 7 days prior to
the due date. We reserve the right to cancel a booking where payment has not
been received 42 days before the commencement date, in which case the
deposit is forfeited. If the booking is made within 42 days of the arrival date
then payment will be due in full. No entry to properties will be allowed without
payment, in full, being cleared beforehand. All payments must be made in
Euros
2. VAT
The holiday price includes Value Added Tax at 13.5% (If rates of VAT change, we
reserve the right to amend prices accordingly).
3. Cancellation
Sometimes with the best will in the world, plans can change at short notice
and we are happy to offer a 14 day no quibbles refund as follows: You may
cancel up to 14 days before your arrival date and receive a full refund of all
monies paid. Please note that your arrival date DOES NOT COUNT as one of the
14 days. For example, if you are due to arrive on the 16th of the month then you
would have until midnight (Irish time) on the 1st day of the month to notify us
of the need the cancel your booking. Cancellations must be immediately
notified to us by email or by phone and ask for as much notice as possible.
If you cancel later than FOURTEEN (14) days before the Holiday
Commencement Date then we cannot refund your Booking and we will have
incurred costs and are unlikely to be able to re-let our accommodation in such
a short period of time.
If you cancel later than 14 days, BEFORE the Holiday Commencement Date then wecannot refund your Booking and we will have incurred costs and are unlikely to be able to re-let our accommodation in such a short period of time.
For this reason, we strongly recommend you take out your own travel
insurance which covers booking cancellations. This will give you the peace
of mind that you will get your money back if you need to cancel your
holiday at almost the last minute. If you choose not to then you accept
responsibility for any loss that you may incur due to your cancellation.
4. Circumstances beyond our control (Force Majeure)
If for any reason we have to cancel your booking in advance due to
circumstances beyond our control for example fire, flood, exceptional weather
conditions, epidemics, pandemics, destruction/damage to the property (“force
majeure”) you will be refunded the full amount of the booking. If we have to
terminate your holiday early for the above reasons you will be refunded part of
the lodging costs based on the time remaining of the booking. This will be the
full extent of the liability of the Owners. No additional compensation, expenses or costs will be payable.
5. Our Right to Refuse
We reserve the right to refuse any booking and, in exceptional circumstances,
to cancel, modify or alter arrangements made for the Visitor. If a booking had
to be cancelled, modified or altered by us we will make every effort to offer an
alternative holiday. If the Visitor does not accept the alternative holiday
offered, we will return to him/her any monies paid whereupon our liability will
cease.
6. Change of Booking
If you need to change your booking then we will do our best to accommodate
you but if this change is less than 2 weeks before your arrival date (as above
your arrival day is not part of the 14 days) then it will be considered a
cancellation and will fall under the holiday cancellation conditions.
7. Complaints
Every care is taken to ensure that our cottages are presented to visitors to a
high standard. Should you find on arrival that there is a problem, or cause for
complaint, please let us know immediately. Every effort will then be made to
assist you. It is frustrating for all parties if you write after your holiday and tell
us about a problem that could have been solved had we known at the time. We
value every booking and want all visitors to enjoy their holidays and to return
to The Cottages.
8. Visitor Accommodation Limitation
You may access the property from 16.00 on the day of your arrival (earlier
arrivals are strictly by arrangement only). Please note that departure is by
11.00 on your final day (again, later departures are strictly by arrangement
only). On departure, you are requested to leave the accommodation in a clean
and tidy condition. This includes washing up, placing
rubbish in bin liners and putting in outside bins, ensuring ovens
are clean and free from grease. We reserve the right to make a charge of €50 for
extra cleaning if the accommodation is not left in a satisfactory condition.
The property is let for the purposes of a holiday let The booking agreement
confers the right to occupy the accommodation for the agreed period only. You
undertake to use the property solely for its purpose as self-catering
accommodation and to accept the Owner’s right to refuse access to the
accommodation to any person, whether the Responsible Person or guest of the
Responsible Person, deemed unsuitable. Causing a nuisance or disturbance to
neighbours or any unreasonable behaviour may result in the Owner requiring
the Responsible Person or their guests to leave.
Accommodation at all times is limited to the number of persons for whom the
booking is made, and the maximum number in each cottage must not exceed
that stated in the brochure.
9. Joint bookings
Where two parties join forces to take a holiday cottage, the booking should be
made in one name only — that person (the Visitor) to be responsible for all
payments and any damage.
10. Services
All charges for gas, electricity and water services are included in holiday price,
I1. Loss of Visitor Property
We cannot be held responsible for loss or damage to any belongings, or for
injury sustained by the Visitor or members of his/her party during their stay at
the holiday property. We exclude liability for loss or damage to any belongings,
or for injury sustained to the Visitor or member of his/her party during their stay at the holiday property.
12. Right of Entry
We and our agents reserve the right to enter any cottage at any reasonable
time on reasonable cause.
13. Care of the property
You are responsible for the property and are expected to take all reasonable
care of its furniture, pictures, fittings and effects, in or on the property. You
must leave them in the same state of repair and in the same clean and tidy
condition at the end of the rental period as at the beginning. You undertake the
leave the property secure if left unoccupied during the period of let. You must
not use the properties for any dangerous, offensive, noxious, noisy, immoral
activities or carry on there any act that may be a nuisance or annoyance to the
owner or other neighbouring properties. Sleeping in tents or motor vehicles
adjacent to the accommodation is not permitted. All our properties are non
smoking
14. Damages and breakages
You are legally bound to reimburse us for replacement, repair or extra cleaning
costs on demand (although we would not charge you for the odd glass or
plate). If you lose a key we will replace it upon you paying for the cutting of a
new one.
15. Internet Access
Free Wi-Fi and broadband internet is provided for your reasonable use and may
be subject to separate terms and conditions. You agree to reasonable and
lawful usage of this service. We will not be liable for slow connections or for
any interruptions to or the failure of this service.
16. Pets
We do not allow Pets.
17. Access
Marianne Cottage and Bartholomew’s Loft have a Lots of space for car parking for guests only.
18. Bicycles
If you bring a bicycle/s on holiday, please do not take them inside. We have lots of sheds to store bicycles in.
